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Guest: Mike Klaus, a coach at CEO Coaching International. Mike has over 35 years of experience in senior executive roles in technology, professional services, and consulting. He’s also led private equity-backed startups and multibillion-dollar divisions of multinational companies, including HP Services.
Episode in a Tweet: Define, plan, execute, and review your next technology investment to ensure you’re making a BIG upgrade.
Quick Background: For every Zoom call or Slack message that quickly becomes part of your daily workflow, there’s a CRM system that doesn’t quite integrate right, a customer service platform
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