Spotlight: CX Leader Jerry Campbell of 7-Eleven Shares Insights on Knowledge Management and Automation

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With the growing role of connectivity in the B2B and B2C setting, being able to engage your target audience is increasingly important in ensuring a good customer experience. According to research, most customers now get online to search for a brand or product even before they decide to contact a company. Seventy-three percent look up […]

License and Republishing: The views expressed in this article Spotlight: CX Leader Jerry Campbell of 7-Eleven Shares Insights on Knowledge Management and Automation are those of the author Sophie Ireland alone and not the CEOWORLD magazine.

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