Jeff Immelt: What I Learned From Failure
In the three years since I left GE, I have chosen not to speak publicly about the company. I didn’t want to have my words sliced into sound bites. IRead More…
Tag: Crisis Management
The Employer’s Role In The Vaccine Rollout
Covid-19 has accelerated the transformation of the healthcare industry. In a matter of months, we witnessed changes in consumer behavior that were antRead More…
Lessons Learned Leading Through Pandemics
In 2014, the Ebola outbreak in West Africa spread at an exponential rate and so did the death toll. Some nations declared states of emergency as healtRead More…
We’re Productive, But Are We ‘Okay?’
Leaders across industries have done a miraculous job in shifting to a virtual work model, while keeping productivity high, IT functioning and customerRead More…
Verizon’s Mark Bertolini: ‘Never Waste A Good Crisis’
Mark Bertolini, former Aetna CEO and Verizon board member To say that 2020 presented boards with unprecedented challenges is, well, the understatementRead More…
We Need A Better Model For Responding To National Crises
What would one call a scenario that: crashed the economy; inflicted a multi-trillion dollar debt load on the national balance sheet; bankrupted busineRead More…
Post-Pandemic Crystal Ball Sees Covid’s Changes Continuing
Covid changed a lot of things, but Sheryl Connelly believes it didn’t have to be as traumatic as it was. Ford’s futurist says that CEOs failed theRead More…
The Covid Vaccine: Lessons From The Tylenol Crisis
If Johnson & Johnson’s handling of the Tylenol tampering crisis is considered the gold standard for reputation management and product comebacks,Read More…
Longing To See 2020 In Hindsight
That’s the common refrain I hear from the CEOs and executives I work with: we all want this year to be over. Unfortunately, turning the page on the Read More…
Cult-ure And The New Normal
The best of a bad thing? I read almost daily that the post Covid-19 pandemic world of business ‘will never be the same.’ And it won’t. In my midRead More…