Verizon’s Mark Bertolini: ‘Never Waste A Good Crisis’

Chief Executive Officer

Mark Bertolini, former Aetna CEO and Verizon board member

To say that 2020 presented boards with unprecedented challenges is, well, the understatement of the year. A once-in-a-century global pandemic, sudden economic shutdown, widespread civil unrest over racial inequality, an election that fractured the country down the middle—it was, putting it very mildly, a rough one. The good news? With the promise of an efficacious vaccine—or several—that will hopefully save both human lives and a wounded economy in 2021, boards have an opportunity to look at the hard-won wisdom they earned over the past year and apply those lessons going forward.

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