What Hospitals Must Learn to Compete

Chief Operating Officer

HBS Working Knowledge     •     June 19, 2019, 4:05 pm
HBR.org     •     June 19, 2019, 3:00 pm
People behave better when they feel they can be themselves.
HBR.org     •     June 19, 2019, 2:24 pm
“All digital infrastructure is used to shape human behavior in the direction that will be successful in the marketplace,” says Shoshana Zuboff, whose latest book, “The Age of Surveillance…
HBR.org     •     June 19, 2019, 2:10 pm
It’s a wrap for Season 2, as Youngme, Felix, and Mihir head off on a summer hiatus. Note to listeners: After Hours will return for Season 3 in the fall.

COO

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